Asked and answered
What Kitch is, plainly.
One page. What we do, what it costs, what we don’t. If a question matters, the answer is here.
Note 01
Snapshot
- Stage
- Pre-launch. Private pilots opening now.
- Who we serve
- Independent restaurants, fast-casual, and small groups that need the public version of the business to stay current.
- What it is
- A live guest page plus a command center to keep it that way. Type the change. The page is already live.
- Speed
- Most changes live within minutes. Preview links and seven-day rollback.
- Price
- $99/month per restaurant. First setup on the house. Money back in the first 30 days.
- Updates
- You message us. We push the change. Usually inside the hour.
- Roadmap
- Aggregated billing for groups. POS/delivery integrations. Loyalty. Multilingual menus.
Note 02
Who it’s for
- Single-unit owners
- One page that holds menu, hours, promo, contact, and QR. Update by message. Skip the CMS, the PDF, and the staff group chat.
- Multi-unit operators
- Push the same change to one store, some stores, or all of them. Hours, prices, and sell-outs stay in line everywhere.
- Small groups & emerging brands
- Brand templates and approvals so HQ stays consistent. Locations act fast where it makes sense.
Note 03
What runs today
- 01A live guest page — menu, hours, promo, contact, and a QR-ready short link, all from one source of truth
- 02Natural-language command center: type the change in the words you would say it
- 03Update-by-message support: tell us what changed; we push it, usually within the hour
- 04Owner, manager, and staff roles with a record of who said what
- 05Preview before publish, with one-tap rollback for seven days
- 06Custom domain support and a clean public link by default
Note 04
What’s coming
- 01Aggregated billing for groups and franchises
- 02Direct ordering with kitch-native checkout
- 03POS and delivery integrations (kept optional)
- 04Loyalty and multilingual menus
- 05Margin intelligence once cost data is wired up
Note 05
Economics
- 01$99 a month, per restaurant. First setup included. Money back in the first 30 days.
- 02No take-rate on guest visits, no per-update fees, no upsell ladder. The price is the price.
- 03When ordering and loyalty arrive, pricing will be published in advance — flat or usage-based, never surprise.
Note 06
Fairness
- 01You own the page. Your domain, your brand, your guest relationships.
- 02No marketplace ranking, no pay-to-rank. Kitch isn't a directory.
- 03No guest reviews on the page unless you turn them on, and you control how they appear.
- 04Operators decide what changes, when, and what gets rolled back.
- 05If we ever add discovery, it will be fair by default and disclosed up front.
Note 07
Data & ownership
- 01Each restaurant runs on an isolated database.
- 02You own your data and your brand experience. Guest data is never sold.
- 03Role-based access, change history, and export on request.
Note 08
Onboarding
- 01Send us your menu, hours, and locations.
- 02We build the page. First setup on the house.
- 03Map your team — owner, manager, staff.
- 04Point your domain (or use a kitch link). Ship your first change the same day.
Note 09
Roadmap
- Now
- Live page, command center, update-by-message, history, rollback, custom domain.
- Soon
- Aggregated billing for groups. Direct ordering. POS integrations as opt-ins.
- Later
- Loyalty, multilingual menus, margin intelligence, deeper supplier tooling.
Note 10
The questions, plainly
- How is Kitch different from a website builder?
- A website builder ships a page you change once a season. Kitch ships a page that changes by the sentence — menu, hours, promos, sell-outs — and keeps a record of every change.
- Do I need a POS or a delivery integration?
- No. The page works on its own. Integrations are coming and stay optional.
- Who actually updates the page?
- You message us. We push the change. Usually live within the hour. Or type it yourself in the command center.
- What does $99 a month cover?
- The live guest page, the command center, the QR-ready link, the change history, custom domain support, and the update desk that keeps it current. First setup is on the house.
- Can I cancel?
- Any time. The page goes dark at the end of the month. If something's off in the first 30 days, we refund the first month. Full stop.
- Multiple locations?
- $99 per restaurant, per month. One subscription per location for now. Aggregated billing for groups is on the way.
- Can my team make changes too?
- Yes. Owner, manager, and staff roles. Every change carries a name and a timestamp. Roll back any of it in one tap.
- What about guest reviews and discovery?
- Reviews are off by default. Kitch is your page, not a directory. We don't rank you against anyone.
- Who owns the data and the brand?
- You do. Your domain, your menu, your guest data. Data is isolated per restaurant and never sold.
- How long until something is live?
- Most pilots ship their first change on day one, right after we import the menu and point a domain.
Note · Start
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